Frequently Asked Questions

Everything you need to know about your Camille Rose beauty experience.

What is the status of my order?

Once your order is placed, you will receive a confirmation email. As soon as your handcrafted beauty products ship, we will send a tracking number so you can follow your package's journey.

Are Camille Rose products safe for all hair types?

Yes, our gourmet blends are formulated with natural ingredients designed to nourish all hair textures, ranging from fine waves to tight coils and kinks.

How long does shipping usually take?

Standard shipping typically takes 3-7 business days within the continental United States. Please note that processing times may increase during major sales or holiday launches.

What is your return policy?

Due to the personal nature of our products, we do not accept returns. However, if your order arrives damaged or incorrect, please contact our support team within 14 days for a replacement.

Do you offer international shipping?

Currently, we ship to the United States, Canada, and select international territories. Shipping fees and delivery times vary based on the destination country.

Are your products vegan and cruelty-free?

We are proud to be a cruelty-free brand. Many of our products are vegan-friendly, utilizing plant-based ingredients like coconut water, aloe, and botanical oils to achieve high-performance results.